PlanetGuard Shipping & Delivery Policy

1. Delivery Method:
PlanetGuard is a digital product. It is not physically shipped. Upon successful purchase and payment verification, your product (e.g., software license key, access instructions, download link, or digital content) will be delivered electronically via email.

2. Delivery Timeframe:

• Instant Delivery: Most orders are processed and delivered via email within 0-5 minutes of successful payment.

• Manual Verification (Rare): In rare cases requiring additional payment verification, delivery may take up to 24 business hours.

3. What You’ll Receive:
You will receive an email to the address provided during checkout containing:

• Your PlanetGuard product access instructions.

• A secure download link (if applicable).

• Your unique license key or activation code.

• Important account setup information.

4. Where to Check:

• Inbox: Check your primary email inbox first.

• Spam/Junk Folder: If you don’t see our email within 5 minutes, check your Spam or Junk mail folder immediately. Mark our email as “Not Spam” to ensure future delivery.

• Order Confirmation: Ensure the email address you entered at checkout is correct. You should also receive a separate order confirmation email.

5. Non-Physical Product:
PlanetGuard involves no physical shipment. There are no shipping fees, tracking numbers, or delivery addresses required. Your purchase is delivered solely via email.

6. Failed Delivery?
If you haven’t received your delivery email within 24 hours:

1. Thoroughly check your Spam/Junk folders.

2. Verify the email address used at checkout for typos.

3. Contact Support: Email care@myplanetguard.com or use our [Contact Form] for assistance. Please include your order number.

7. Access & Download:
Once you receive the email, follow the provided instructions to access, download, or activate PlanetGuard. Ensure your device meets any stated system requirements.

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Key reasons this policy works for digital delivery:

1. Sets Clear Expectations: Immediately states “no physical shipment.”

2. Focuses on Email Delivery: Explains the actual delivery method and timeframe.

3. Manages Spam Folder Risk: Explicitly tells customers where to look.

4. Provides Troubleshooting Steps: Clear actions if the email isn’t received.

5. Reduces Support Queries: Answers common questions (fees, tracking, address) upfront.

6. Defines What “Delivery” Means: Explains what the email will contain.

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